Mardi Winder-Adams

Training Does Not Make The Mediator – But It Is Critical

In conflict resolution on September 9, 2009 at 10:47 pm

Despite efforts of many different organizations to have some type of standards in mediation training, there are a great many organizations out there that are truly in it for the money. However, on the other hand, there are just as many if not more highly qualified, very expert mediators that also offer trainings that are really outstanding.

As a mediator in the field, it is always amazing to me to see how many “newbies” have completed the basic training and think that they are actually prepared to mediate. While training is certainly the basis of professional development, it is also not the end of the learning curve when it comes to helping people handle conflict and develop a deeper understanding of the problem. Some of the most experienced mediators I know are constantly attending trainers, not as “experts” but rather as part of the learning community.

When considering any type of mediation training from basic to advanced there are several things to keep in mind. Below are several aspects of a training to consider before signing up:

1. Qualifications and Experience – not just of the company or organization that is offering the training, but also of the individual trainers. There are programs that are offering mediation, negotiation or conflict resolution training that don’t offer mediation, negotiation or conflict resolution services. This should definitely be a red flag that you are getting a pre-packaged training that is likely to leave you wondering what on earth you just spent your money on.

2. Price of the Training – more expensive does not necessarily mean higher quality. Many of the local mediation associations and groups around the country pool together to offer very high quality trainings by nationally known mediators for a very small price. Typically the fee is even further reduced if you become a member of their organization.

3. Meeting The Standards – while I don’t know about all states, most states do have a set standard of training for mediators that want to offer services through the courts. In general there is a basic training, family and divorce mediation training and advanced training that each will have their own standards and requirements to qualify for certification or approval to be used as a mediator through the court system. Ensuring you train through an organization or trainer that is following these standards is critical for your training to count.

There are other factors that come into consideration that will vary based on the type of training you are considering. Just be sure to do some research about both the trainer and the organization before you decide if it is worth your time, money and effort.

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  1. Thanks for your presentation at the ACR conference in Atlanta, learned a lot about how to use Transformative Mediation skills outside of the mediation room.

    Would be a great blog series for you.

    • Hi L. Lawrence and thanks for the comment. Will definitely be starting a few blogs on how transformative mediation techniques can be transferred to “other” situations in both conversation and business communication. Glad you enjoyed the presentation at the conference.

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